[Maia-users] Setting protection levels

Robert Fitzpatrick lists at webtent.net
Thu Aug 23 10:36:18 PDT 2007


On Thu, 2007-08-23 at 10:58 -0600, Greg Woods wrote:
> On Thu, 2007-08-23 at 09:10 -0400, Robert Fitzpatrick wrote:
> >  By showing
> > custom levels in use, I assume this means the user has settings not
> > equal to any of the preset levels.
> 
> It means some address that is linked to that user's account has settings
> not equal to any of the preset levels, or it may mean that multiple
> addresses linked to the user's account have different settings.
> 
> >  When I click any of the low, med, or
> > high options, it seems to make the settings correctly, but still says
> > custom levels are in use.
> 
> Are you sure you clicked the "Update ALL Address' Settings" button? If
> you only "Update This Address' Settings", then you now have different
> settings for this address than for others linked to the account, and so
> you have "custom levels".
> 

Well, I checked, there are two addresses and they were different, I had
thought I checked both before. I went to the welcome page and selected
High, now both addresses have equal settings and they appear to be equal
to the High protection settings in config.php...

maia=>  select * from policy where policy_name = 'support at webtent.net' or policy_name = 'support at webtent.com';
 id |     policy_name     | virus_lover | spam_lover | banned_files_lover | bad_header_lover | bypass_virus_checks | bypass_spam_checks | bypass_banned_checks | bypass_header_checks | discard_viruses | discard_spam | discard_banned_files | discard_bad_headers | spam_modifies_subj | spam_quarantine_to | spam_tag_level | spam_tag2_level | spam_kill_level 
----+---------------------+-------------+------------+--------------------+------------------+---------------------+--------------------+----------------------+----------------------+-----------------+--------------+----------------------+---------------------+--------------------+--------------------+----------------+-----------------+-----------------
 78 | support at webtent.net | N           | N          | N                  | N                | N                   | N                  | N                    | N                    | N               | N            | N                    | N                   | N                  |                    |          1.000 |           5.000 |           5.000
 94 | support at webtent.com | N           | N          | N                  | N                | N                   | N                  | N                    | N                    | N               | N            | N                    | N                   | N                  |                    |          1.000 |           5.000 |           5.000
(2 rows)

But the welcome page still says 'custom levels in use'. If no one else
has this issue, I must have something not setup correctly, what else
causes this message to appear?

Thanks for the help!

-- 
Robert



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