[Maia-users] disabled user still gets email stored

[Robert LeBlanc]

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Sergio P. Cesar wrote:

> That is exactly what I did when the user requested. I disabled all filters
> BUT virus that is set to discard. The email will pass thru indeed BUT it
> gets store on the database eventhought it is disabled.

Does this happen with /all/ the mail this user receives, or just some
items?  Are these items addressed exclusively to him, or to other
recipients as well?

It's worth noting that if the mail is addressed to multiple recipients,
it will be scanned if at least one of those recipients wants it scanned
(and hence scored), even if the others don't.  As a result, even if your
user says he doesn't want his mail spam-checked, his mail /could/ still
be spam-checked if it was addressed to more than one recipient and at
least one of the other recipients wants it spam-checked.  My hunch is
that the items you're seeing in the database are items that are stored
because other recipients wanted them scanned.

It's also worth remembering that Maia only stores one copy of the mail
in the database, no matter how many recipients it may have.  So if the
mail was addressed to three recipients, one of whom doesn't want it
scanned, it still only needs to be stored once, with (tiny) recipient
records for each of the three recipients that point to the mail item.
In other words you're not wasting a bunch of database space when this
happens--only a recipient record at most, since the mail would still
need to be stored for the other recipients anyway.

- --
Robert LeBlanc <rjl at renaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamailguard.com/>

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