[Maia-users] Domain admin can't see all users

[Robert LeBlanc]

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Jeff The Riffer wrote:

> I have a weird issue with Maia Mailguard 1.0.2 on a CentOS 4 system. Several
> people are setup as admins for the primary e-mail domain on our system. I'm
> the system-wide admin. When I login and go to the Users page to do
> maintenance, I can see all of the e-mail aliases and Maia users listed. But
> when my associate logs in and goes to the same screen, he doesn't see all of
> the users or e-mail addresses.
> He sees *some* of them, but there doesn't seem to be a pattern to it.
> 
> I even deleted and re-created his Maia account but the problem persists. Any
> suggestions?

Maia uses a concept of "user accounts" and "addresses"--a user can own
more than one address that way, even if those addresses are in different
domains.  This presents an interesting problem when it comes to allowing
a domain administrator to manage a user's settings/quarantines,
particularly if the user in question owns addresses in multiple domains.

For example, suppose User X owns joe at example.com and joe at example.net.
Now Admin Y has administration privileges for the @example.com domain
but not the @example.net domain.  When Admin Y logs in and tries to get
a list of users with addresses in his @example.com domain, User X shows
up in the list (because he owns joe at example.com).  So Admin Y can
technically manage the general user settings for User X, but should only
be able to manage the address settings for joe at example.com (not his
other address, joe at example.net).

My guess is that the "missing" addresses in your domain administrator's
list belong to users who have addresses in more than one domain, and
Maia (rightly or wrongly) doesn't think the administrator has sufficient
privilege to manage those addresses.

- --
Robert LeBlanc <rjl at renaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamailguard.com/>

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